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Occupational Health FAQ

Here you’ll find answers to some of the common questions asked about occupational health.

Visit the Occupational Health and Physiotherapy pages for more information on this subject.

I've forgotten my password for the HML Portal, how do I get it reset?

You can do this yourself via the HML Portal by selecting the ‘forgot password’ option.

I've locked my HML account, how do I get it unlocked?

Please contact the People Helpdesk on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk, for further assistance.

Where do I send a request for physiotherapy?

Physiotherapy referrals should be emailed direct to NLphysio@northlan.gov.uk.

The physiotherapy referral form is available here.

How do I process a referral to HML?

Before a referral can be processed, managers must register on the Health Management Ltd Portal.

The ‘HML Portal Registration Guide’ can be found here.

Updated on 13th October 2020

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