This is only a sample article, you can now start creating your own content. Why Choose KnowAll? KnowAll from HeroThemes is the ultimate Knowledge Base theme for WordPress. It comes pre-packaged with all the tools to setup and manage a successful support center. Reduce support tickets and have happier Customers…

What is Heroic Knowledge Base? The Heroic Knowledge Base is the Knowledge Base plugin for WordPress. It is perfect for providing customers with answers to common queries, or as general database of resources for visitors. This plugin has been designed and developed by HeroThemes, the premier WordPress knowledge base specialists,…

Work experience offers young people the opportunity to explore and prepare for the world of work.  We want to make sure that this experience is as meaningful as possible, that everyone who participates is able to gain valuable employability skills, and there are no activities that put our young people…

It’s the final countdown! You will remember in March we announced that Skype for Business would be retiring – well that time has come for all remaining Skype users to say goodbye. From the end of July the Skype product will be end-of life and from the 9th July the…

As Scotland’s fourth largest local authority, we are forward thinking and ambitious, with a clear vision and agreed plan on how we will transform North Lanarkshire, making it the place to Live, Learn, Work, Invest and Visit.  Our Ambition In order to drive forward the ambitious plans for large-scale regeneration and infrastructure…

The Supporting Attendance toolkit will support managers in applying the requirements of the policy and procedure in a fair and consistent manner. There is a toolkit for each key stage of the policy and procedure and each one contains guidance on how to apply the processes required at various stages…

What is health surveillance? Health surveillance is a system of ongoing health checks. These health checks may be required by law for employees who are exposed to noise or vibration, ionising radiation, solvents, fumes, dusts, biological agents and other substances hazardous to health, or work in compressed air. Health surveillance…

As we continue to transform our business practices and strive to make the best use of technology, we’ve set up communities of practice on Yammer for: Access Excel Word These provide a space for power users to: Connect with each other. Share knowledge, tips and tricks. Ask questions and troubleshoot…

The Breakout Rooms feature have now been implemented in Microsoft Teams. These allow meeting organisers to create and name separate rooms during a meeting and assign attendees to these rooms.  Organisers can create and name up to 50 separate rooms within scheduled meetings.  This new feature may be particularly useful for people running…

‘Out with the Old, In with the New’ M365 Migration Update….. We have now migrated over 3600 users (75%) of the corporate users over to M365 and are on course to migrate the remaining 25% by the end of April 2021 What does this mean for you with regards to…