Here you’ll find answers to some of the common questions asked about payment of wages/salary.
Visit the My Pay pages for more information on this subject.
Information on current pay scales and allowances for all employees is available here.
If you process your overtime via mySelf, check within mySelf the date this was authorised by your manager against the deadline for your pay, which is available within the Service Payrun Schedules. If authorised in time for the deadline, contact the People Helpdesk for further investigation.
If not processed via mySelf, check that your manager has authorised your overtime and submitted it for processing via iTrent by the deadline for your pay. If authorised and processed in time for the deadline, contact the People Helpdesk for further investigation.
Take your hourly rate from your payslip, multiply it by the number of hours you are contracted to work per week and multiply it by the contractual weeks you work, e.g. 44.6wks (this can be obtained from your contract).
If you process your overtime via mySelf, you can check within mySelf the date this was submitted to your manager for authorisation and whether your manager has authorised it.
If your manager has authorised it, it will be paid in line with the payroll deadlines available within the Service Payrun Schedules
Please note if your claim is sitting as ‘provisional’, you have not submitted it yet.
If not processed via mySelf, check that your manager has received and authorised your overtime and submitted it for processing via iTrent by the deadline for your pay.
If authorised and processed in time for the deadline, and you have not received payment, contact the People Helpdesk for further investigation.
This information can be found within the Service Payrun Schedules.
No, unfortunately we cannot discuss figures over the phone due to data protection. myNL Portal users should contact the People Helpdesk using the People Helpdesk General Enquiry form. Non Portal users can contact the People Helpdesk on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk, who will resolve the issues you are experiencing with mySelf.
Faster payments should be in bank accounts by close of business the day they are processed. If still not received by then, if you are a myNL Portal user, please raise a People Helpdesk General Enquiry. Non Portal users, please contact the People Helpdesk on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk, for further assistance.
If you are a myNL Portal user, please raise a People Helpdesk General Enquiry. Non Portal users, please contact the People Helpdesk on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk, for further assistance.
If you are a myNL Portal user, please raise a People Helpdesk General Enquiry. Non Portal users, please contact the People Helpdesk on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk, for further assistance.
If you are a myNL Portal user, please raise a People Helpdesk General Enquiry. Non Portal users, please contact the People Helpdesk on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk, for further assistance.
If you are a myNL Portal user, please raise a People Helpdesk General Enquiry. Non Portal users, please contact the People Helpdesk on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk, for further assistance.
You can cancel payment online via your Edenred account or contact Edenred on 08934 530206.
Please note the scheme operated by Edenred closed to new applications in October 2018. Employees who are currently participating in this scheme can continue to use it. If you are not currently participating in a scheme, further information on getting childcare and help with childcare costs is available here.
Please note the scheme operated by Edenred closed to new applications in October 2018. Employees who are currently participating in this scheme can continue to use it. If you are not currently participating in a scheme, further information on getting childcare and help with childcare costs is available here.
If you are a myNL Portal user, please raise a People Helpdesk General Enquiry. Non Portal users, please contact the People Helpdesk on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk, for further assistance.
If you are a myNL Portal user, please raise a People Helpdesk General Enquiry. Non Portal users, please contact the People Helpdesk on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk, for further assistance.
As at 7 February 2019, the current rate is £365.96 per annum.
Tax codes are advised to us by HMRC therefore please contact HMRC if you think your tax code is incorrect for any reason. Click here to find out what to do.
Scottish Tax payers code should begin with an S if not you could be paying the wrong rate. Please contact HMRC for advice.
HMRC will require your NI number and tax reference number (see below).
Tax Reference no’s:
– NLC: 961/7074661
– NLC (Councillors): 961/0373652
Please check your previous payslips to see if your tax code has changed since previous pay. If it has, please contact the Tax Office on 0300 200 3300 to discuss.
Please note each employee has different circumstances and therefore tax deductions may vary.
A Faster Payment is an advance on your salary, the full salary calculation due will be shown in your next payslip.
A faster payment is an advance on your salary. In your payslip you will see the full gross amount due to you, minus the advance paid as a faster payment.
If you are a myNL Portal user, please raise a People Helpdesk General Enquiry. Non Portal users, please contact the People Helpdesk on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk, for further assistance.
Please contact the source of the deduction, i.e. Council Tax/Rent/Municipal Bank/Credit UNion to see if it has been processed.
For further assistance please contact the People Helpdesk. If you are a myNL Portal user, please raise a People Helpdesk General Enquiry. Non Portal users can contact on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk.
Please contact the source of the deduction, i.e. Council Tax Deductions on 01698 403214 or Rent Deductions on 01698403166 to arrange this.
Send your request in writing/email to the Employee Service Centre, HR Operations team for your employing service. Please include your full name and employee reference number on all correspondence.
Contact the Credit Union direct to arrange this.
Scotwest Credit Union Customers can do this via their online accounts or by calling them on 0141 227 2390.
Contact your union and advise you wish to leave.
Please also advise the People Helpdesk. This can be raised in a myNL Portal case via a People Helpdesk General Enquiry form for those in enrolled service. For those in services who do not yet have myNL Portal access, you can contact the People Helpdesk at ESC-HelpDeskTeam@northlan.gov.uk (include your employee reference number in all correspondence with confirmation you have cancelled directly with your union also).
We received a Student Loan/(DEA) Direct Earnings Arrestment/ (DEO) Direct Earnings Order (EA) Earnings Arrestment/ (CCAEO) Conjoined Earnings Order for you. You should receive a copy too. We cannot stop this until we receive a stop notification from them to do so.
If you have not received this information, please contact the People Helpdesk to request this. myNL Portal users should raise a People Helpdesk General Enquiry, and for those not not yet enrolled on the Portal, you can email at ESC-HelpDeskTeam@northlan.gov.uk.
You can access copies of all available Payslips/P60 via mySelf and can print a copy from there.
If you don’t have access to mySelf yet, please contact the People Helpdesk. myNL Portal users can raise a case via the People Helpdesk General Enquiry form. Non-Portal users can contact on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk, who will issue copies to you.
Please note these are only available for the 5 years previous to the current year.
Please refer to the Payment for Public Holiday Working – Flowchart.
All new non-teaching employees of the North Lanarkshire Council will be paid four weekly and unfortunately are not able to change payrun.
All existing non-teaching employees of the North Lanarkshire Council who are currently paid fortnightly, have the option to move to being paid four weekly. However, once you have moved to the four weekly pay, you will not be able to move back. Please request this in via the People Helpdesk General Enquiry (for those with myNL Portal access) or via email to the People Helpdesk at ESC-HelpDeskTeam@northlan.gov.uk.
Managers have access to their employees home addresses on myTeam.
No, the HR/payroll system, iTrent, has NI Categories built in to it and it therefore knows when to automatically change your NI Category from A to C.
Simplyhealth have advised that they will no longer notify the council by letter enclosing your deduction authority, but will instead email us direct about the change to comply with the General Data Protection Regulation and secure your employee information.
Unfortunately there is nothing the Council can do to stop this disruption to your Universal Credit benefit.
This affects any employees who receive a 4 weekly pay twice in a single month or fortnightly pay three times in a single month.
Further information can be found at https://www.gov.uk/government/publications/universal-credit-different-earning-patterns-and-your-payments/universal-credit-different-earning-patterns-and-your-payments-payment-cycles.
You should contacy the payment hotline on 01698 403130 or alternatively to set up a direct debit call 01698 403212.
With effect from 1st September 2018, the new Sleep In Allowance is paid by an hourly Rate equivalent to the Scottish Local Government Living Wage.
For payment, the new element code SLGLW element 354 should be used and it should be paid by the number of hours worked as opposed to the previous fixed amount of money. For example, an 8 hour shift would equate to 8 units being input.
You will need to claim for what you have worked via mySelf. This will be paid on the next available pay date after your request has been authorised
Please check your claim has been authorised on mySelf and was authorised before the deadline.
Please contact the People Helpdesk on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk for further assistance.
Term Time employees are paid their weeks worked plus their entitlement to annual leave and public holidays based on service e.g. 39 week worker with less than 5 yrs service entitled to be paid for 44.6 weeks. The weeks worked increases based on service.
The Head Teacher should email the bank mandate form and starter checklist to the HR Operations team along with the date that they require the Invigilators set up for. These individuals are not NLC employees we only act as the mechanism to pay them. Once set up the school will process payment through the faster input screen.
Yes it could. A term time adjustment calculation is done by the Payroll team.
You could either owe money to the Council or be due a payment.
The Employee Service Centre will advise you. myNL Portal users should raise a People Helpdesk General Enquiry case via the Portal – for non-Portal users, please contact the People Helpdesk on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk.