Here you’ll find answers to some of the common questions asked about recording your times on mySelf
If you previously used Etarmis to record your start and finishing times but were instructed to stop due to the home working arrangement, mySelf should now be used to record your start and finishing times.
Yes, this function is now available effective from 5th October 2020.
You should email your balance to your line manager who will upload the balance to your mySelf account. Details of how to do this are in the – Managers Guide – Section 3.
The amount carried forward is pro rata’d depending on your weekly contractual hours.
37 hour worker = 7.4 hours / 35 hour worker = 7 hours / 17.5 hours = 3.5 hours etc.
You are not required to use mySelf to record your start and finishing times. If you received the communication from the Process Improvement Team – please make them aware of this to allow the team to update your record.
Please refer to the Employee Guidance guide – Section 2.2 .
Your manager will have the access to view and adjust your flexi balance. Section 3 of the manager’s guide .
Please contact the Process Improvement Team who will be able to help you.
Any form of smart phone, iPad, laptop or PC. You do not need to use the council network to clock in or out. A personal device can be used by following this direct link to mySelf .
Chatbot app is also now available for download which can instantly clock you in and out. Please click here for Chatbot guidance
You can reset your own password using the ‘Forgotten password?’ link at the login page.
If you have locked your account, you will require to contact the People Helpdesk advising that your mySelf account is locked and they will unlock your account for you. People Helpdesk can be contacted on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk.
You must go back into your previous recording of when you clocked in, and input the correct date and clocking out time, and then click save. You will then be able to clock in today.
If you wish to use a flexi day or half day you should ‘Book flexi time’ in the same area that you record it.
Once you enter into a new flexi period, any previous recordings cannot be created for the previous flexi period. This is why it is important to ensure you are recording your start and finishing times on each current day. To input your missed start and finishing times for the previous flexi period, your manager has the access to input these recording on your behalf.
Log into myTeam > search for the employee > select ‘Absence’ > View/Amend Flexi Details > Click on a record at the left hand side > New > Input the details of the missing recording > Save.
You will also use this area to delete or amend a recording.
There is no function on the new system for business arrival/depart however, the following process should be followed to record any business bookings:
Example: If the employee was departing for a meeting at 2pm, they would clock out at 14:00pm. When the visit is completed, clock back in at 14:01 and insert in the notes, ‘Meeting from 2pm – 3pm’. This would avoid the need for a manual adjustment to be made by your manager to your flexi balance and a recording can be completed to record your bookings.
Yes, the carry over balance is pro rata’d the same way it was on Etarmis.
Please email the Process Improvement Team who will update your record and amend your balance to ensure this doesn’t not continue to be deducted from your balance.
|Flexi Accounting Period End Dates 2023|
|24th March 2023|
|21st April 2023|
|19th May 2023|
|16th June 2023|
|14th July 2023|
|11th August 2023|
|8th September 2023|
|6th October 2023|
|3rd November 2023|
|1st December 2023||29th December 2023|