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Service FAQ

Here you’ll find answers to some of the common questions asked about service.

Does my service as a Sessional Worker count towards my continuous service?

No.

My work history on iTrent doesn't match my actual work history?

iTrent won’t reflect an employee’s full service history due to the date employee information was migrated to iTrent, i.e. November 2015. Whatever post an employee was in at this date, will show at their original start date.

I have started in a post or I'm considering applying for a post with the council and was previously/am employed with Amey or NHS. Will this service be recognised?

For the purpose of calculating annual leave only, continuous service with the Health Board; Civil Service; Registered Social Landlords; Communities Scotland, as well as Public Private Partnerships where employees have transferred from North Lanarkshire Council to the Partnerships and have re-appointed to posts within the Council without a break in service is included. 

For further information, please contact the People Helpdesk via myNL Portal by raising a case using the People Helpdesk General Enquiry Form, or where you are not yet live on the Portal, you can call on (01698) 403151.

I'm a Culture NL employee transferring to a post in the NLC, will me service be continuous?

If you were previously employed with NLC, transferred to Culture NL and now returning to NLC, your service will be continuous for the purpose of calculating redundancy, occupational sickness and occupational maternity payments and annual leave.

If you were not previously employed with NLC, your service will be continuous for the purpose of calculating annual leave only.

I've now been working for 4 years and should be entitled to permanency?

Please request this in writing to the HR Business Partner team for Education and Families.

I'm contracted on supply work, how many years service do I need to obtain permanency?

You require 4 years continuous service to be eligible for permanency.

If you meet this, please send your request in writing/email to the HR Business Partner Team for Education & Families.

Updated on 10th August 2024

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