Pensions FAQ

Here you’ll find answers to some of the common questions asked about pensions.

Visit the Pensions category for more information on this subject.

I've contacted my Pension Provider and they haven't received notification that I’ve joined or left the pension scheme?

Please contact the People Helpdesk on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk, for further assistance.

What is the employer contribution rate for the Teachers Pension Scheme?

The current employer contribution rate of 17.2% will apply until 31 August 2019. This will increase to 22.4% from 1 September 2019.

How do I apply for 50/50 Pension Contributions?

Please refer to the LGPS 2015 website (www.scotlgps2015.org) for further information prior to making this decision and then contact the People Helpdesk if you have additional questions or wish to proceed.

If you wish to proceed, please download the relevant form from Strathclyde Pension Fund website (www.spfo.org.uk/index.aspx?articleid=15844), complete this and submit it to the Employee Service Centre, People Helpdesk at ESC-HelpDeskTeam@northlan.gov.uk.

How can I repay my missed Pension Contributions during a day of Strike Action or during my Maternity Leave (unpaid part only)?

Please refer to the LGPS 2015 website (www.scotlgps2015.org) for further information prior to making this decision and then contact the People Helpdesk if you have additional questions or wish to proceed.

If you wish to proceed, please download the relevant form from Strathclyde Pension Fund website (www.spfo.org.uk/index.aspx?articleid=15844), complete this and submit it to the Employee Service Centre, People Helpdesk at ESC-HelpDeskTeam@northlan.gov.uk.

This must be within 30 days of the missed pension contributions.

How do I Opt-out of the Pension Scheme and how do I get my contributions refunded?

Strathclyde Pension Fund Members

Please refer to the LGPS 2015 website (www.scotlgps2015.org) for further information prior to making this decision and then contact the People Helpdesk if you have additional questions or wish to proceed.

If you wish to proceed, please download the relevant form from Strathclyde Pension Fund website (www.spfo.org.uk/index.aspx?articleid=15844), complete this and submit it to the Employee Service Centre, People Helpdesk at ESC-HelpDeskTeam@northlan.gov.uk.

If you have less than 3 months in the pension fund, please complete an opt out form and submit it to the Employee Service Centre.

If you have over 3 months in the pension fund, the relevant HR Operations team will complete an S11 form and send it to payroll & pensions team.

Refunds – a refund from NLC only applies if you are an existing employee and opt out within 3 months of joining the Pension Fund. If you were in the pension fund for less than 3 months but have resigned, you don’t get a refund from NLC, but can contact SPFO direct regarding this.

Teachers – Scottish Public Pensions Agency

Guidance on opting out/ceasing active membership is available here.

How do I stop/start paying AVC (additional voluntary contributions) to my pension?

Contact Prudential’s Pension Connection on 0800 032 6674 or email your contact details to strathclydeavc@prudential.co.uk.

Where do I send my Pension Opt In/Out forms?

These should be forwarded to the Payroll & Pensions Team.

Where should enquiries from Strathclyde Pension Fund Office for information in connection with an employees pension be sent?

Strathclyde Pension Fund Office should email their enquiries direct to Payroll & Pensions SPFO Enquiries.

I've left / I'm leaving NLC, when will my final pension contributions be paid to Strathclyde Pension Fund Office?

Pension contributions are paid over to Strathclyde Pension Fund Office on the 5th of each month.

Therefore if your final pay is after the 5th of the month, your final pension contributions will not be sent until the next month.

Updated on 12th November 2019

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